Free Tech Support
100% Satisfaction Guaranteed
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Low Prices Free Tech Support 100% Satisfaction Guaranteed |
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Online Shopping anytime or call toll free 1-866-996-8941 M-F 9am-5pm PST |
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Your satisfaction is our most important goal. |
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Return Policy |
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| We offer a 100% risk-free money-back guarantee if you are not completely
satisfied for any reason if a return request is made within 7 days
after
receiving a product. This gives you the opportunity to be sure the product
will work for your particular need and protects us from someone only
looking to rent a product. After the initial 7 day period and up
to 30 days any non-defective return will be subject to a 15% restock fee.
Digital video recorders and counter
surveillance products can only be returned during the first 7 days
of receiving the item and may be subject to a 15% re-stock fee. All returns must be 100% complete, in new condition, including manuals, blank warranty cards (if any) or they may be subject to a 15% re-stock fee. Refunds or credits are for the purchase price only. Shipping can only be refunded due to an error on our part. Before returning any item you must contact us to receive a Return Merchandise Authorization number (RMA). You can contact us at (702) 647-6368 or by e-mail. Refunds will be issued immediately upon receiving the item according to the instructions stated above. Due to the how different credit card companies handle refunds, please allow up to 30 days for all refunds to be recorded to your account. If you do need to return an item please send it to:
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Product Warranty |
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| We guarantee all products to be free of defects in
workmanship and materials for a minimum of one year unless otherwise
stated in the product description.
the warranty
does not apply to any item where damage has been caused by product
modification or misuse. We will replace or repair, at our option.
Any alteration to the product voids all warranty.
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| When ordering any product online, your
information is taken over a secure connection using SSL
(Secure Sockets Layer). SSL works by using a private key to encrypt
data that's transferred over the SSL connection, your data cannot be
intercepted. This data will never be
shared with any third party, so you can be certain any information you
provide us will only be used to complete your order. We also use password
protection on our server so no one will have access to this information
who is not authorized.
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Conditions of Sale |
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It is the responsibility of the buyer, and not the seller, to ascertain, and obey, all applicable local, state and federal laws in regard to the possession, and the use of any item for sale through this store. By placing an order, the buyer represents that the products ordered will be used in a lawful manner and that he/she is of legal age to purchase and use the products.
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We charge a flat $6.95 for regular shipping to anywhere within the lower 48 states regardless of the size of your order. If you live in Puerto Rico, Virgin Islands, Alaska, Hawaii or an APO address and your package weighs more than 2 lbs. you will be charged the actual shipping cost determined by the carrier you choose (USPS or UPS). Regular shipping is generally sent by UPS ground, Priority mail is used when possible for light weight packages. Faster options such as UPS Next Day Air, 2nd Day Air and 3 Day Select are available at checkout. Please keep in mind that UPS does not delivery on weekends. Next Day Air shipments which are received on a Thursday evening or Friday will not be delivered until Monday. Saturday delivery if offered by UPS for 2nd Day Air and Next Day Air shipments for an extra charge. If you need Saturday delivery please contact us by phone or email for charges. The rates are based on actual UPS published rates and are calculated by weight and size of your order and distance being shipped. We make every effort to ship your items within 24hrs. of receiving your order. Most orders should arrive within 2 to 5 days not including Saturday or Sunday.
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Back Orders |
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| If an item is out of stock at the time you place your order, we will make every effort to contact you within 24 hours. Please provide your e-mail address or phone number when ordering. We will hold your order until you inform us to either continue with the shipment of items in stock or wait until all items can be shipped. | ||||
